Contact Us

General Queries

Central administration for the whole school is carried out from the Senior School site at Highclare School, 10 Sutton Road, Erdington, Birmingham. B23 6QL. Tel: 0121 373 7400

If you have queries regarding general day to day organisation, relevant to your child, including school transport, school lunches and extra curricular activities, please contact the relevant school office:

Highclare Senior School

0121 373 7400
enquiries@highclareschool.co.uk

Highclare St Paul’s

0121 355 8205
stpaulsoffice@highclareschool.co.uk

Highclare Woodfield

0121 355 0194
woodfieldsecretary@highclareschool.co.uk

If your enquiry is regarding invoicing or accounting matters you should contact the Accounts Office directly: 0121 386 8212 or accounts1@highclareschool.co.uk

If your enquiry is about admission to the school or termination of your contract, you should contact the Registrar / Admissions Office 0121 386 8218 or: admissions@highclareschool.co.uk

Or alternatively fill out an Enquiry Form

Educational Queries

At Highclare School, we take pride in our partnership with parents and operate an ‘open door’ policy at all times for communication with parents.

However, it may be helpful for parents to be aware of the people to contact if they have any concerns or wish to discuss any matters relating to their child.

Academic issues

Senior School
  • Class Teacher
  • Subject teacher, if appropriate
  • Head of Subject Department
  • Deputy Head of Senior School
  • Head of Senior School
  • Finally, the Headmaster
Junior School
  • Class Teacher / Key worker (EYFS)
  • Subject teacher, if appropriate, or Key Stage Coordinator
  • Site Head: Highclare Woodfield / Highclare St Paul’s
  • Head of Junior School
  • Finally, the Headmaster

Pastoral issues

Senior School
  • Class Teacher
  • Pastoral Tutor
  • Key Stage Coordinator
  • Head of Senior School
  • Finally, the Headmaster
Junior School
  • Class Teacher / Key Worker (EYFS)
  • Key Stage Coordinator
  • Site Head: Highclare Woodfield / Highclare St Paul’s
  • Head of Junior School
  • Finally, the Headmaster

The school office on each site will be happy to put you in touch when necessary.

Headmaster and Chairman of Governors

The Headmaster, Dr Luker, is always happy to see parents to discuss any issues concerning a child’s education or school matters generally. If you feel that this is necessary, please make an appointment through his secretary/ personal assistant 0121 373 7400 or headsecretary@highclareschool.co.uk

In some circumstances parents may wish to contact the Chairman of Governors directly. This can be done through the Clerk to the Board of Governors, Mrs Newnham, tel: 0121 373 7400 or headsecretary@highclareschool.co.uk , or by writing to the Chairman of Governors, c/o Highclare School, 10 Sutton Road, Erdington, Birmingham. B23 6QL

Complaints

The Complaints policy is available to be downloaded from the website or a copy can be requested from the school office. Parents may request information on the number of complaints registered under the formal procedure during the previous school year by contacting the Headmaster, as above.

Parent Information

The school keeps parents informed about all school activities through the regular weekly school bulletin, the termly newsletter (The Headmaster’s Termly Newsletter) and the Parent Portal.   The weekly school bulletin is published in electronic format each Thursday.

The Headmaster’s Termly Newsletter is published at the end of each term and contains news stories, photographs and reports on the activities of the term.

In addition, the school’s virtual learning environment, known as Highclare Virtual, has become a well-established source of communication between teacher and learner and also a useful link for parents with regards to events, procedures and trips.

The Parent Portal is a dedicated ‘link’ designed to help you engage more fully with your child’s education and with the school in general.

To access the Parent Portal all you have to do is click here.  This will enable parents to access the pupil-specific information available on aspects such as attendance and the timetable.  In addition to this you will be able to find generic information relating to the wider life of the school.

Please do not hesitate to contact our ICT support team on parentportal@highclareschool.co.uk if you have any problems accessing the Parent Portal.

Please ensure that the school is notified immediately if any of your contact details change.  There is a facility to update your details on the Parent Portal.